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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michaela Cassidy

November 11, 2024

5  out of  5
rating by Michaela Cassidy
"Mike and his team are always friendly, professional, and go above and beyond to ensure I'm taken care of. They take the time to explain my coverage options and answer all my questions thoroughly. Recently, I had to file a claim, and the process was smooth and hassle-free. I truly appreciate how Mike and Agent Winnie make me feel like a priority, not just another policy number. Highly recommend to anyone looking for reliable and personalized insurance service!"
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William Lewis

August 12, 2024

5  out of  5
rating by William Lewis
"It was great to work with Katie. She did a great job in helping switch all my home and auto insurance to State Farm. I had no problems or issues...... Thanks Katie!"
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Mitch L

August 7, 2024

5  out of  5
rating by Mitch L
"Have had a great experience with the State Farm team here. Katie has been extremely helpful and quick to communicate. The policies and premiums I've gotten through SF have been much better than the previous provider I was with for over a decade, and the one I had for 6 months prior to my jump to State Farm in January."
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tj fisher

August 4, 2024

5  out of  5
rating by tj fisher
"Mike and his staff are always very helpful whenever life tries to screw with me."
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Jane Hammel

August 2, 2024

1  out of  5
rating by Jane Hammel
"I had State Farm for 16 years, with this office for 12 or so. I had a good driving history and no accidents in a long time. I swerved to avoid a drunk driver on a one way street and had someone hit and run my car in a parking lot. They felt it appropriate to increase my rates almost double for two accidents that weren’t my fault. One of which they marked incorrectly in their system and can’t “fix” so I got stuck with higher rates because of their mistake. Lesson here is to just let other drivers hit you, even if they are drunk and driving the wrong way down a one way street because State Farm will mark it as your fault that you did what was safest for you to avoid injury. Absolutely disgusted with State Farm and how they treat long time customers. They canceled both my renters and car when I got rid of my car, when I wanted to keep my renters and again their mistake they can’t “fix” so my renters went way up to. Canceled that policy and went elsewhere because the customer service is horrible for people, no first accident forgiveness, no ability to fix their mistakes and now they want to charge a late fee if your autodraft misses, one day or 10 doesn’t matter, even though you pay in advance for the next month, which is what they do to secure autopay to begin with when you set up your policy. Make it make sense, it doesn’t at all. Increasing rates on people suffering financially post COVID because they are greedy and want more money. They will blame it on corporate office, when they made the mistakes in their office and then won’t correct it. Blame increases on inflation but big corporations are the ones under paying and have record profits, they are just creating ways to charge you more. One star is GENEROUS after the way they treat customers they have had since 2008. Go somewhere else, anywhere else."
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sophia ashcraft

June 12, 2024

5  out of  5
rating by sophia ashcraft
"Winnie took the time to understand my unique situation and provided personalized recommendations that exceeded my expectations. Their professionalism, responsiveness, and commitment to customer service are truly commendable. I couldn't be happier with the level of care and attention I received. Thank you, Winnie and Mike Dailey State Farm, for your outstanding support!"
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Michael Blakeman

May 1, 2024

5  out of  5
rating by Michael Blakeman
"I spoke to sam and he did a great job. He wasn't pushy at all and explained things very thoroughly. Saved me over $100 a month."
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Vanessa Craig

February 16, 2024

5  out of  5
rating by Vanessa Craig
"We had a great experience switching insurance providers. Shannon Gates was an excellent representative to work with. Efficient, excellent customer service and response, and a great price! She was very informative on helping us find a better rate and more coverage. Thank you, Shannon!"
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Melanin Queen

February 1, 2024

5  out of  5
rating by Melanin Queen
"Great service always!"
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Claire Swisher

January 11, 2024

5  out of  5
rating by Claire Swisher
"Mike and Sam are great! Super helpful and got us an affordable policy bundle! Very glad we switched."
We responded:
"Thanks Claire!!! We are so happy we were able to help you with your home and auto insurance here in Cincinnati! "
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Malina Bombela

January 8, 2024

5  out of  5
rating by Malina Bombela
"Mike was very helpful in finding me the most affordable option for my auto insurance for my very first car! amazing customer service and grateful for him taking the time to explain different rates to me!"
We responded:
"Thank you Malina! We are so happy to have helped you get the very best price and coverage on your auto insurance!! "
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Valerie Anderson

December 1, 2023

5  out of  5
rating by Valerie Anderson
"Mike will go above and beyond to help you with your insurance needs. He is very professional and helpful! If you're looking for a State Farm agent, contact Mike!"
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Jaymee Burke

August 30, 2023

5  out of  5
rating by Jaymee Burke
"Great customer service and super friendly staff! Katie Beal is always very helpful."
We responded:
"Thanks Jaymee! Katie is great we are so happy you had a good experience!"
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Jerrad Harrison

August 21, 2023

5  out of  5
rating by Jerrad Harrison
"I've been with State Farm for over 15 years, and have always had exceptional service. Katie Beal has been great to work with recently helping me with new Home Owners Insurance. I highly recommend."
We responded:
"Thank you Jerrad! We really appreciate your business and loyalty to our office and State Farm. Katie does an amazing job and we are so lucky to have her on our team! Thanks again. "
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Mckenze Kimber

July 31, 2023

5  out of  5
rating by Mckenze Kimber
"Very nice and understood what I was looking for and followed up with great deals."
We responded:
"Thank you Mckenze! We really appreciate the opportunity to take care of you! "
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Bruce Ingram

January 20, 2023

5  out of  5
rating by Bruce Ingram
"Friendly, helpful, professional Agency! Always a pleasure to work with them!"
We responded:
"Thank you Bruce! We really appreciate the kind words and the confidence in our office to take care of your insurance! "
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Anna Geoghegan

December 16, 2022

5  out of  5
rating by Anna Geoghegan
"Amazing customer service and fast responses. Truly was so easy to work with this team to change over my auto & renters insurance. I wouldn’t recommend anyone else!"
We responded:
"Thank you Anna!!! We are so excited to be able to take care of your Auto and Renters Insurance in Cincinnati!! Cheers to a great 2022 and an even better 2023!"
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Michelle Blair

December 13, 2022

5  out of  5
rating by Michelle Blair
"Today was a great day! I switch auto policy and received a better rate. I was with Allstate for 15 years before making the switch . Sam Witter answered all my questions and made me comfortable with the switch. Also , thank you Nick for your assistance too."
We responded:
"Thank you Fredresha! We are excited to be taking care of your Auto Insurance here in Cincinnati! We appreciate your business and if you ever need anything just call us! Thanks again"
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Brookelynn Phillips

November 9, 2022

5  out of  5
rating by Brookelynn Phillips
"Very nice and patient people. They don’t hound you like others. Cheapest price I’ve been given. Highly recommend"
We responded:
"Hi Brookelynn! Thank you for allowing us to take care of your auto insurance and home insurance!!! We are super excited to take care of you and help you if you ever need us!"
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Becca Birckhead

November 3, 2022

5  out of  5
rating by Becca Birckhead
"After years of having Progressive and just accessing my account online with no personal customer service, it's been SO nice to work with the Mike Dailey State Farm team for the past year or so. It's hard to come by a service that you're able to get someone directly on the other line who you can feel is smiling on the other end, but not here! Mike, Nick and the rest of his staff are some of the friendliest people to work with and they provide excellent customer service. My most recent experience with Mike was to file a claim for a windshield repair. On top of helping me fill out the form and sharing all of my options with me, it was an all around great conversation. They all really make researching + completing some of these tasks that we don't always want to deal with, easy and efficient. Thank you to Mike, Nick, Sam and Katie for the support. I would recommend this team to anyone looking for insurance coverage from a great group of people!"
We responded:
"Thank you Becca! We sincerely appreciate all the kind words! We are excited to be here for you when you need us!"
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Jessica Rupright

October 10, 2022

5  out of  5
rating by Jessica Rupright
"Sam made it easy to sign up!"
We responded:
"Thank you Jessica for allowing us to take care of your Auto Insurance!"
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Caleb Tenkman

October 5, 2022

5  out of  5
rating by Caleb Tenkman
"Recently moved to the Cincinnati area from Boone, NC. Mike and Sam were very helpful in helping me switch to State Farm. Would recommend!"
We responded:
"Hi Caleb and thank you for allowing our office to serve you! We look forward to getting to know you now that you are here in Cincinnati!"
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Garrett Papes

October 5, 2022

5  out of  5
rating by Garrett Papes
"Recently switched from Progressive and couldn’t be happier. Special thanks to Sam for the smooth transition."
We responded:
"Thank you Garrett!!!!"
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Luke Grothaus

October 5, 2022

5  out of  5
rating by Luke Grothaus
"Reassuring and helpful staff, especially Sam!"
We responded:
"Thank you Luke!!!!!"
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Matthew Miller

October 3, 2022

4  out of  5
rating by Matthew Miller
"Nice large park, alot of space for dogs to run around in and friendly, it's a year round park as well"
We responded:
":) Thanks :)"